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Problem in submitting Payment Info (SOLVED)

vch54tivch54ti Posts: 2
NerveGear
edited September 13 in Store Submissions
Hello!
I want to submit my game for review but I can't do it because I can't submit the Paiment Info.
I fill all the field required but when I press "submit" the is an error at the botom "Something went wrong. We're working on getting it fixed as soon as we can"
Other browsers and event other computers gives the same error.

I sent this bug the support and they even make a ticket but no response.
I thought that such problem coulb be resolved much faster.
May be someone saw this error and knows why it happens and how to fix it?

Thanks for help!

Comments

  • vch54tivch54ti Posts: 2
    NerveGear
    edited September 13
    Just manage to do it.  I think that the issue was fixed  - because it told me what was wrong - the spaces in telephone number (shouldn't use it) - I've corrected and was able to submit the paiment info. Hope it will help someone who faces this problem.

    P.S.: How to make the post solved?
  • InnerExodusInnerExodus Posts: 108 Oculus Staff
    Hi vch54ti,

    Welcome to the Oculus Developer Forums.

    Thanks for providing an update on this, and sharing it with the rest of the community! We're pleased to hear that you were able to get this resolved.  
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