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Bug: update sometimes does not work correctly for test users on Gear VR / Rift

edearledearl Posts: 20

We have an Unity app in development, with test users added to release channels on the Dashboard. We have started to receive reports of an update problem:
  • Test user is running version 1.0 successfully.
  • New binary is uploaded to the release channel, version 1.1, including a new app icon.
  • Test user updates their app via Oculus.
  • The app icon updates, and Oculus shows the version as 1.1. But when the user runs the app, it is still 1.0.
The problem does not occur 100% of the time.

Can you help, please? Is this a known issue? Is there a workaround or fix?
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