Does anyone know how the store rates the usefulness of reviews?
Our game has positive reviews overall, yet the most scathing review is showing up first.
I have a feeling its from a competitor. I've clicked the "spam" link next to the review but its still first in the list.
Our sales have decreased ever since this review posted. Does anyone have any suggestions?
I've replied to the reviewer via the developer response field but they haven't contacted us.