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Authentication server issues 3/13/2019

MikeFMikeF Posts: 473
Trinity
@NinjaGaijin
 Are there any issues with the entitlement check servers? our users are reporting issues logging in and i can confirm it across our dev team as well. Some users completely unable to pass entitlement, others are able to after trying several times

Comments

  • NinjaGaijinNinjaGaijin Posts: 140 Oculus Staff
    edited March 13
    @MikeF
    Thanks for the heads up! Our team is aware of the issue affecting multiple services and we aim to have this resolved as soon as possible. We appreciate your patience with this!
    If you need immediate help or want additional support/context on an issue you are having with our platform or integrations:

    1. Gather any and all logs, screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.)
    2. Please submit a ticket here (include what you've gathered in step 1).
    3. Tag me @NinjaGaijin once you have done so!
  • MikeFMikeF Posts: 473
    Trinity
    Thanks for the info
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