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App changed to incompatible

paulodgnpaulodgn Posts: 14
Brain Burst
We have a couple of apps on Alpha Channel so our client can validate. Everything was working fine, but now some of them changed to incompatible and cant be installed or used. Any idea whats causing this?
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Comments

  • TimKayTimKay Posts: 4
    NerveGear
    My app shows incompatible when I change the headset away from developer mode. Could it be this simple?
  • paulodgnpaulodgn Posts: 14
    Brain Burst
    edited June 2019
    Thanks for the reply TimKay. Just tried that, didnt work :\

    It's weird because two of the apps are identical and one works but the other says incompatible.
  • vr360blnvr360bln Posts: 12
    Brain Burst
    have you checked if there are warnings in your build channel's Test Status ? Lately some of the x86 features automatically built in e.g. with Unity Android builds gone on the red list @ Oculus App Verification due to legacy feature role...
  • Diana4998Diana4998 Posts: 2
    NerveGear
    You won’t see incompatible apps when searching via Google Play on your Android smartphone or tablet TT Rock Stars.
  • paulodgnpaulodgn Posts: 14
    Brain Burst
    Thx everyone for the help. It was actually a pretty stupid mistake from our part :\ the apps in question were removed but they kept appearing on the apps menu as incompatible.
  • paulodgnpaulodgn Posts: 14
    Brain Burst
    vr360bln yes we had that problem also, but its now fixed.
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