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GO update app fails - possible causes?

MaxArchMaxArch Posts: 192 Oculus Start Member
Created a project on the dashboard, uploaded a build as Alpha, invited myself, install on the GO. Works fine.
Uploaded an update to the Alpha on the dashboard, GO sees the update, downloads to 100% and stops during install. Endless loop (update availbale etc).
Update by usb cable works fine though.

Any suggestion what could cause this behavior and where/how logs can be found indicating whats wrong here?

Max

Comments

  • lee17lee17 Posts: 4
    NerveGear
    edited May 2018
    "Factory Reset" from Oculus app is quite handy to resolve errors by USB install or app updates. Usually it only worked either way, not interchangeably.
  • MaxArchMaxArch Posts: 192 Oculus Start Member
    @lee17, thanks for the suggestion but there must be another option than doing a full factory reset any time an update fails...
  • AdvertyAdverty Posts: 1
    NerveGear
    edited May 2018
    I have the exact same issues with all apps that I have developed and are testing in Alpha.

    Turned out it was due to that I had build a Cardboard app with the same bundle identifier

  • MaxArchMaxArch Posts: 192 Oculus Start Member
    Must be some sort of clash between developer builds that I Launch from Unreal Engine and builds that are coming though the webportal. The only way to fix this is uninstalling the app using adb and re-installing it from the dashboard.
  • MaxArchMaxArch Posts: 192 Oculus Start Member
    @NinjaGG how to report spam? The last 8 postings in this topic surely are spam and should be deleted to keep this forum legible
  • Rickyalan009Rickyalan009 Posts: 1
    NerveGear
    The most ideal approach to fix this is uninstalling the application using adb and re-presenting it from the dashboard.
  • NessiogsNessiogs Posts: 1
    NerveGear
    I have updated everything and not faced any problem.
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