Install Failed on Devices — Oculus
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Install Failed on Devices

ssrobincssrobinc Posts: 2
NerveGear
edited March 26 in Developer Dashboard
LibraryCacheEventListener: Install failed for {package_name}: Update failed, caused by failure in ApkUpdateInfo{id=21, package=package_name, update_type=FULL_APK, state_str=FAILED, failure_code=9, extras=ApkUpdateExtras{data={error_code=99, 

Where do i get more information regarding the error message?
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Answers

  • appsspainappsspain Posts: 1
    NerveGear
    I'm getting the same error.. any idea ?

    verification_signature_failed: could not get packageInfo for apk: /data/user/0/com...../app_apk_to_install/4.com......r.apk
    04-04 08:23:42.188 10217 13989 14023 E com.oculus.appmanager.info.InfoUtils: could not get packageInfo for apk: /data/user/0/com.oculus.horizon/app_apk_to_install/4.com.......apk
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : Handling exception for soft error
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : com.facebook.common.errorreporting.SoftErrorException: verification_signature_failed | could not get packageInfo for apk: /data/user/0/com.oculus.horizon/app_apk_to_install/4.com......apk
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.facebook.common.errorreporting.FbErrorReporterImpl.softReport(FbErrorReporterImpl.java:194)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.facebook.common.errorreporting.FbErrorReporterImpl.softReport(FbErrorReporterImpl.java:172)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.oculus.errorreporting.ErrorReporter.softError(ErrorReporter.java:132)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.oculus.appmanager.installer.service.InstallerServiceVerificationHelper.onSignatureVerificationFailure(InstallerServiceVerificationHelper.java:284)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.oculus.appmanager.installer.service.InstallerServiceVerificationHelper.verifyApkSignature(InstallerServiceVerificationHelper.java:212)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.oculus.appmanager.installer.service.InstallerServiceVerificationHelper.patchAndMaybeMoveToInternalStorage(InstallerServiceVerificationHelper.java:161)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.oculus.appmanager.installer.service.InstallerServiceVerificationHelper.access$000(InstallerServiceVerificationHelper.java:32)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at com.oculus.appmanager.installer.service.InstallerServiceVerificationHelper$1.run(InstallerServiceVerificationHelper.java:85)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:459)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:301)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
    04-04 08:23:42.189 10217 13989 14665 E ACRA    : at java.lang.Thread.run(Thread.java:764)
    04-04 08:23:42.218  1000  3899  3924 D CodecSolution: isMaxAspectPackageEx: com.oculus.horizon : true(2)
    04-04 08:23:42.218   nfc  4421  4460 D ForegroundUtils: could not check pending caller
    04-04 08:23:42.223   nfc  4421  4460 D ForegroundUtils: could not check pending caller
    04-04 08:23:42.224  1000  3899  3924 D CodecSolution: isMaxAspectPackageEx: com..... : true(2)
    04-04 08:23:42.226 10217 13989 13989 E LibraryCacheEventListener: Install failed for com.....r: Update failed, caused by failure in ApkUpdateInfo{id=4, package=com.estudiofuture.los40vr, update_type=FULL_APK, state_str=FAILED, failure_code=15, extras=ApkUpdateExtras{data={future_pid=13989, download_local_file=/storage/emulated/0/Download/oculus_downloaded_apks/4.com.....r.apk, failure_code=15, future_id=1, download_scheduled_time=1666551, download_running_duration=125, download_reason=0, download_start_time=1666766, created_ts=1554358843480, failed_state=655424, sandboxed_local_file=/data/user/0/com.oculus.horizon/app_apk_to_install/4.com.....r.apk, downloading_external_file=/storage/emulated/0/Download/oculus_downloaded_apks/4.com......apk_downloading, recovery_tries=0, failed_category=verification_signature_failed, download_status=8, state=262912, patch_external_file=/storage/emulated/0/Download/oculus_downloaded_apks/4.com.....r.apk, payload_size=428710306, download_id=80, download_size=428710306, state_ts=1554359022188, download_pending_duration=0, failed_descr=could not get packageInfo for apk: /data/user/0/com.oculus.horizon/app_apk_to_install/4.com.....apk}}}.
    04-04 08:23:42.231   nfc  4421  4460 D ForegroundUtils: could not check pending caller



  • JacksonGordonJacksonGordon Posts: 138
    Art3mis
    My only thought is the APK file is over the size limit.  I think above 2gb (not sure what the exact limit is) have to be zipped or packaged in a different way - perhaps asset bundles.  
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