I accepted a request from support today for a return because they thought it takes a long time to solve the problem.they took 3 mo to get this conclusion.
I sometimes see people who had same problem on rtx2080ti or gtx1080ti.I hope my log informati…
thank you for update.
displayport is not working 22.214.171.1249426.
displayport stay connected 10sec. but disconnected after 10sec.
depending on the USB port, the time may stay connected 5sec.
i got both logs and sent.
displayport is not working on OculusApp 126.96.36.1995808.i sent log. The last thing HMD can't use is the same, but the details change depending on the connected display port, so i connected to all the display ports and got the logs.
HMD keep rebooting when after NVIDIA Driver Update 436.30. This issue no longer occurs when using another Displayport.I received the impression that the usage rate of GPU was very high.i sent log. Of course, the initial setup is incomplete.PalitGPU …
There is information about problems with the display port not working.it doesn't work on my PalitGPU（NEB108T019LC-1021F）, but it works on a PalitGPU with product code NEB108TH15LC-1020G.
My GPU has the following patches applied.
Thank you for the update.This time, the problem that displayport did not work was not solved.I sent a log. Please use it.
the product code of GPU is not included in the log.
palit gtx1080ti Product code:NEB108T019LC-1021F
oculus support said what we not announce displayport not working issue because cause unknown. and i waiting 2 mo. As far as I know, this issue began to be reported on 2019-05-24.I hope the next update will fix the issue.