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Request Timed Out when submitting Custom Items for review

RobD
Level 3
Hi there,

I've uploaded a few custom items that we want to give away with achievements. They seem to have uploaded fine but now when I try to submit them for review, I get "Request Timed Out" errors (or a variety of other errors), and the state stays as "Draft".

Is this a temporary server problem, or am I doing something wrong on my end?

Thanks,
Rob.
2 REPLIES 2

RobD
Level 3
Tried again today and I'm getting a different error:

Error Submitting Custom Item for Review

GraphQL server responded with error 1675030: Error performing query.

Error Code: 1675030
Trace ID: EoVRrmi6sTf

racoonbytes
Level 2
Hi,

I have the exact same error! Have you solved your problem already? Are there any solutions for it? 

I contacted the support team and just received this response after a few weeks "Thank you for your patience - unfortunately, we're unable to help you with the below ticket at this time"   😐