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Fit XR Free Free Trail - Will not allot you to cancel until its too late

uhavnoidea47
Level 2

Fit XR Free Free Trail - Will not allot you to cancel until its too late
I signed up for a 7 day free trial with FitXR. although the app is decent I decided it was not the right time for me to sign up for the yearly/monthly subscription. I logged on to attempt to cancel before being charged and did not see the option. So I reached out to Oculus support and was told "it seems like since you're still on the free trial, you still aren't able to cancel it. No worries, I can offer you a different solution! Once your free trial ends, we can refund it as soon as you're charged and then we can re-do the steps to cancel the subscription." 
The whole point of wanted to cancel before being charged was so I would not be charged. Very disappointing. 

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