03-07-2022 01:43 PM
Hello,
I have had trouble downloading gorilla tag on my oculus quest 2. When I click to install it, it looks to be downloading but then it says download failed does anybody know how to fix this?
Thanks.
Solved! Go to Solution.
03-07-2022 03:54 PM
Hi there! That is not what we like to hear. Rest assured we will work together to get this issue resolved. We ask that you do a factory reset on your device to see if that fixes the issue. Make sure your Oculus Cloud Backup is enabled first. If not, we ask you to contact the developers of the game here so they can further assist you. We do hope you find this information helpful!
03-07-2022 03:54 PM
Hi there! That is not what we like to hear. Rest assured we will work together to get this issue resolved. We ask that you do a factory reset on your device to see if that fixes the issue. Make sure your Oculus Cloud Backup is enabled first. If not, we ask you to contact the developers of the game here so they can further assist you. We do hope you find this information helpful!
03-08-2022 06:27 AM
Thank you! This worked.
04-15-2022 01:38 PM
Yes the same thing is happening to me one day I tried to reinstall gorilla tag and it keeps on saying download failed
04-15-2022 01:39 PM
Okay thank you because this issue has been going on for a very long time
01-14-2023 01:12 PM
Hi I need help with updates
01-14-2023 02:09 PM
Howdy there, @rileybamptongmailcom! We completely understand that you're having trouble downloading Gorilla Tag. Nevertheless, knowing how this is impacting your VR experience, this is the last thing we would like to hear.
Please share your troubleshooting steps with us, as well as any error messages you may be receiving. so you won't be asked to repeat the same troubleshooting steps.
01-15-2023 02:35 PM
Hey there, since we haven't heard from you, we're just wondering if you still need any further assistance. Feel free to reach out, and we'll be delighted to help you out.