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I Purchased the wander app

Hi i purchased the wander app through my laptop but it hasn't appeared on my device who do i tell that i haven't got the app

 

1 ACCEPTED SOLUTION

Accepted Solutions

OculusSupport
Community Manager
Community Manager

Hello, we're glad you posted here in the Community! When you check your mobile app, is it showing in your Library on there? 

While you check that, we can also try a hard reboot of your headset by just holding down the power button until your screenshots off, and then restarting it after a few seconds. We're here to help, so just check in with as soon as you're able to try these steps out! 

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3 REPLIES 3

OculusSupport
Community Manager
Community Manager

Hello, we're glad you posted here in the Community! When you check your mobile app, is it showing in your Library on there? 

While you check that, we can also try a hard reboot of your headset by just holding down the power button until your screenshots off, and then restarting it after a few seconds. We're here to help, so just check in with as soon as you're able to try these steps out! 

Hi i rebooted it and now it there THANK YOU

Fantastic! We hope you enjoy traveling the world in VR!