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Nothing loading in oculus quest

carlos_rivero
Level 3
When I load up my VR, I expect to see all my games and apps on the home screen, but nope. When my oculus quest loads, there isn't any apps; it just says "Get more apps". And, when I tap on Get more apps, and go to the store, nothing loads in! Just a screen that says "Oops! nothing to show here!" Please help
1 ACCEPTED SOLUTION

Accepted Solutions

OculusSupport
Oculus Community Manager
Oculus Community Manager
Hello @carlos_rivero This can happen if your account setting changed recently (password, email address, username), please try the following steps:
  1. Open the Oculus App
  2. Go to Setting
  3. Select your Quest from the list ( Note: Quest  needs to be powered on)
  4. Once it connected, let it sit for around 3-5 min and then reboot the Quest.
  5. Check and see if the issue is still occurring.
If the issue still occurs, please create a support ticket with us here. Thanks! - Clint

View solution in original post

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager
Hello @carlos_rivero This can happen if your account setting changed recently (password, email address, username), please try the following steps:
  1. Open the Oculus App
  2. Go to Setting
  3. Select your Quest from the list ( Note: Quest  needs to be powered on)
  4. Once it connected, let it sit for around 3-5 min and then reboot the Quest.
  5. Check and see if the issue is still occurring.
If the issue still occurs, please create a support ticket with us here. Thanks! - Clint

View solution in original post