05-06-2021 12:18 AM
The recent update of this Quest App (Prime) has caused me (and I'm sure also a few others) a big problem. If you try to start it up it goes into a endless loading pattern.
The solution that worked for me was to uninstall it, then reinstall it and login again (needed to try this twice btw). After logging in, all works fine again. I really like watching this with my Q2 because it's like you have a 150inch TV! Anyway, I hope this helps those who are having issues with this app after its latest update.
Solved! Go to Solution.
05-12-2021 06:10 PM
Ya, normally updates do not require you to do this. Kinda silly that this one does imho.
05-11-2021 09:25 AM
I had this same thing happen on my OQ2. I thought about doing this but for some reason I was afraid to. I tried it since it wasn't working anyway and I'm back in business! It worked the first time for me. Thanks
05-12-2021 06:10 PM
Ya, normally updates do not require you to do this. Kinda silly that this one does imho.
11-11-2021 08:51 PM
The Browser does not seem to load the primevideos . There was a recent update on the Quest 2 and it probably works once and then fails for every other video . seems like some video player bug .
Is this raised with amazon ? There is no alternate way to play primevideos on Quest and wonder why this is not fixed .
11-11-2021 10:00 PM
@mail.zach @My Q2 v34 Prime Video app seems to work fine. I did notice the first time it hung up on the loading screen. I exited and restarted it and it then seemed to work fine. I tried a couple of videos and also did a restart and all seems to be working fine. I’m not sure what you mean about using the Q2 browser? I always use the Prime Video app from the Quest store.
11-11-2021 10:07 PM
The Primevideo app apparently is not available in all locations which is why its not a standalone app in my case . So i use the Quest Browser to login via primevideo.com . Problem is with the video player while launching from within the browser . Could be either a browser or player issue .
11-11-2021 10:24 PM
@mail.zach @Ok, I understand your problem mate. I can connect my Q2 with link or air link and use my oculus home desktop with my Chrome browser and this works ok, but now advantage over my Q2 app. If you don’t have a vr ready pc this probably does not help. You could try to download the Firefox browser from the quest store and see if that works better. Good luck and cheers.
11-11-2021 10:28 PM
Yea Tom. , it will work if we use the Chrome browser over link which i have tried . But for a simple use case as opening a video it must ideally work independently in a browser . I tried with Firefox and the issue seems to be there as well .
Its good if oculus works with amazon to test and fix whatever is going on with this . Youtube works perfectly !
11-11-2021 10:44 PM - edited 11-11-2021 10:44 PM
@mail.zach It took a long time to get the Prime app in Australia as well. I kept nagging Amazon about this and they finally included this. You might also nag oculus support as well.