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Refund page is broken?

hedgerwang
Level 2

Hi,

I'm trying to request refund for a game at https://support.oculus.com/articles/orders-and-purchases/returns/index-returns which is showing error message now.

Does Oculus still allow people to refund unwanted purchases?

Thanks..

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey hedgerwang! If you're looking to refund digital content and you're experiencing issues doing it through the self-service method, please create a support ticket with us here so we can get that resolved for you!

 

You're also free to send us a private message here. 

 

Please click here (https://ocul.us/OculusCommunitySupport) or on our name to get to our profile page, then click "Send a Message" to privately contact us.

 

Please remember, you must be signed into the community first to send us a private message.