09-29-2021 12:16 PM
Hi,
I'm trying to request refund for a game at https://support.oculus.com/articles/orders-and-purchases/returns/index-returns which is showing error message now.
Does Oculus still allow people to refund unwanted purchases?
Thanks..
09-29-2021 02:28 PM
Hey hedgerwang! If you're looking to refund digital content and you're experiencing issues doing it through the self-service method, please create a support ticket with us here so we can get that resolved for you!
You're also free to send us a private message here.
Please click here (https://ocul.us/OculusCommunitySupport) or on our name to get to our profile page, then click "Send a Message" to privately contact us.
Please remember, you must be signed into the community first to send us a private message.