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Robo Recall crashing

Madspecv
Level 4

Hi,

I just bought Robo Recall from the Oculus Store, I am trying to play but it crashes every time. The game does load, I can get in the menu but when I get into the game, maybe 5 seconds in after loading, it crashes.

These are my system specs and what I did to try to fix this

Specs:

 

Intel i9 12900k
32gb DDR5 @ 6000mhz
WD Black S850 1tb m.2 drive
GeForce RTX 3080 with latest drivers
Windows 10 pro all up top date
NO anti virus software installed

 

Steps I took to try to solve this by myself:

- Opened Resource monitor to see if I had enough memory: all good
- In game changed the graphics settings to minimum ( no anti aliasing, nothing )
- Uninstalled the game and reinstalling it
- Uninstalled the game and reinstalling it on another SSD drive
- Uninstalled the Oculus software and reinstalling it
- Did a pass with CCleaner just to be sure

 

After all of that, the game still won't work.

Thanks for your help

 

1 ACCEPTED SOLUTION

Accepted Solutions

Madspecv
Level 4

Hi,

 

I actually found a fix, you guys should look in to this, it worked like a charm. I hope this fix will be added fast, allot of users are having problems. This fixed all of my games and also I could not get into my Home Oculus ...And it fixed that also.

 

This is how it's done:

 

Right click on "My computer" then properties

Then right hand side "advanced system settings"

On the Advanced tab choose Environment Variables

In THE SECOND window click NEW

Enter name

OPENSSL_ia32cap

Enter value

~0x200000200000000

Then click OK

1 last important step

REBOOT SYSTEM

 

 

View solution in original post

6 REPLIES 6

OculusSupport
Community Manager
Community Manager

Hello Madspecv,

 

We're so sorry to hear that you are experiencing issues while attempting to install your new title.

 

We thank you for providing your PC's step up specs, it appears this issue may need some more in depth troubleshooting.

 

At your earliest convenience, we invite you to submit a support ticket

 

One of our agents will be more than happy to assist you, and even gather your PC's logs to pinpoint where the issue may be occurring.

 

We look forward to hearing from you! - https://ocul.us/ContactSupport

 

Thank you,    

Madspecv
Level 4

Hi,

 

I actually found a fix, you guys should look in to this, it worked like a charm. I hope this fix will be added fast, allot of users are having problems. This fixed all of my games and also I could not get into my Home Oculus ...And it fixed that also.

 

This is how it's done:

 

Right click on "My computer" then properties

Then right hand side "advanced system settings"

On the Advanced tab choose Environment Variables

In THE SECOND window click NEW

Enter name

OPENSSL_ia32cap

Enter value

~0x200000200000000

Then click OK

1 last important step

REBOOT SYSTEM

 

 

Forbidden76
Level 2

This worked! 

I did change my graphics driver, thunderboldt driver and did this at the same time but I honestly think this was the fix on my new laptop! Thanks so much!

RoboRecall looks amazing on the Quest 2!

Before it would crash 30-90 seconds in connected with the official Quest 2 link cable.

Brill, couldn't believe it, trying the demo has been a nightmare.. It's been like banging my head against a brick wall over the last 36 hours.  On my MSI GS66 loaded with a 6GB RTX3060 all I was getting when the game started, even with the lowest specs was, as the TV reporter at the shop windows was reporting a fault is was game over and the laptop would jump out back to my oculus library.  

 

After doing what you said, all is great, I've only tried it on medium settings, but even that is brill.

Thanks for the fix, I owe you many hours of no more banging my head against the wall but pure enjoyment.

 

Keep up the good work.

Don't Look back. 

 

Thanks, it worked for me, i upgraded my PC gpu/cpu/mother/ram/psu and reinstalled Windows and all software. I had exacltly the same problem with my oculus Home and many games as roborecall crashing with link and airlink after a few seconds. Thank You. May I ask, how did you get with that solution?

To be honest, I Googled it.