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Stormland wont download.

Anonymous
Not applicable
So, for the last 2 days if tried to download stormlands. It allways stops at 45% saying "Sorry, we couldnt install Stormland. Visit Oculus support for help".
So far I've tried, changing the location of the download library location, installed oculus home(lots of times), deleted all kinds of approaming data folders of oculus, did a fresh install of windows 10, tried with administrator, without any AV or sort. Nothing worked so far. Also I can download and install any other game just fine.
I've made a support ticket but have not yet received any answers and I'm kinda getting annoyed at this point. 
Here is some log info(This is taken after fresh install of windows)
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:16.985 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\network\filehttprequest.cpp(340) : Download CompatLibData failed with error: FatalError domain: TigonFileDownloaderProtocolError code: 302 detail: Unexpected HTTP response. (1971005) OVR64123165
[Service_2020-02-10_15.22.14.txt] 10/02 15:33:13.693 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\network\filehttprequest.cpp(340) : Download Package Chunk Download751 failed with error: FatalError domain: TigonFileDownloaderProtocolError code: 404 detail: Unexpected HTTP response. (1971005) OVR64123165
[Service_2020-02-10_15.22.14.txt] 10/02 15:36:08.747 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\bugreporter\bugreporter.cpp(275) : Bug description not found (1971039) OVR54112166
[Service_2020-02-10_15.19.38.txt] 10/02 15:19:39.955 {!ERROR!} [OAF ERROR] software\oculussdk\pc\oaf\liboaf\network\filehttprequest.cpp(340) : Download CompatLibData failed with error: FatalError domain: TigonFileDownloaderProtocolError code: 302 detail: Unexpected HTTP response. (1971005) OVR64123165
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:27.686 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\core\jsonutil.cpp(81) : Failed to parse manifest JSON data (1971038)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:29.108 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\network\filehttprequest.cpp(340) : Download CompatLibData failed with error: FatalError domain: TigonFileDownloaderProtocolError code: 302 detail: Unexpected HTTP response. (1971005) OVR64123165
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.574 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\librarian.cpp(988) : Local migration failed: regen-third-party-assets (1971039)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.578 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.578 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.578 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.578 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.579 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.579 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.579 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.579 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:33.579 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:38.388 {!ERROR!} [OAF ERROR] [Aggregated 20 times] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(1011) : Failed to open file: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:53.163 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\profile\profile.cpp(890) : Not logged in. (1971001) OVR11354787
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:56.590 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\profile\profile.cpp(281) : Not logged in. (1971001) OVR11354787
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:57.007 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\profile\profile.cpp(281) : Not logged in. (1971001) OVR11354787
[Service_2020-02-10_15.03.27.txt] 10/02 15:03:57.100 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\profile\profile.cpp(281) : Not logged in. (1971001) OVR11354787
[Service_2020-02-10_15.03.27.txt] 10/02 15:04:00.629 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\gk\gk.cpp(388) : Not logged in. (1971001) OVR11354787
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:17.891 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\library\librarymanager.cpp(1837) : App ID mismatch! Expected: 1184903171584429, Given: 1863547050392688 (1971005) OVR90302232
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:18.681 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 1863547050392688 (1971031) OVR6139226
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:19.123 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 1863547050392688 (1971031) OVR6139226
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:19.384 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\network\sessionnetworker.cpp(265) : No error message given. (0) OVR43234496
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:22.542 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(727) : Windows encountered an error: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:22.543 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(727) : Windows encountered an error: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:22.543 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(727) : Windows encountered an error: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:22.544 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(727) : Windows encountered an error: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:22.544 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(727) : Windows encountered an error: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:22.608 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(727) : Windows encountered an error: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:22.626 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\os\file.cpp(727) : Windows encountered an error: Access is denied. (1971052)
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:29.835 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 704069629944399 (1971031) OVR6139226
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:30.257 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 704069629944399 (1971031) OVR6139226
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:33.312 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\packages\applicationpackage.cpp(2187) : Asset file with name 'DLCPirate2018_Default.pak' not found (1971039) OVR16980802
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:33.312 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\packages\applicationpackage.cpp(2187) : Asset file with name 'DLCWinter2018_D_Dec.pak' not found (1971039) OVR16980802
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:33.312 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\packages\genericassetfile.cpp(189) : Asset file is missing platform data (1971039) OVR97089200
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:33.312 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\packages\applicationpackage.cpp(2187) : Asset file with name 'DLCSpooky2018_Default.pak' not found (1971039) OVR16980802
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:33.312 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\packages\applicationpackage.cpp(2187) : Asset file with name 'DLCWinter2018_D_Obj.pak' not found (1971039) OVR16980802
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:33.312 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\packages\genericassetfile.cpp(189) : Asset file is missing platform data (1971039) OVR97089200
[Service_2020-02-10_15.03.27.txt] 10/02 15:06:33.312 {!ERROR!} [OAF ERROR] c:\cygwin\data\sandcastle\boxes\trunk-hg-ovrsource-full\software\oculussdk\pc\oaf\liboaf\package\packages\applicationpackage.cpp(2187) : Asset file with name 'DLCArt2019.pak' not found (1971039) OVR16980802
======================
3. All Service Errors
======================
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:14.693 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\yoona\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:14.693 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\yoona\AppData\Local\Oculus\OVRServer. The system cannot find the path specified.
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:16.985 {!ERROR!} [OculusAppFramework.cpp] Download of https://www2.oculus.com/compatibility_library?access_token=OC|1522986184659833| failed: OVR64123165
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:17.000 {!ERROR!} [OVRServer] Downloaded compatibility JSON is bad. First 50 characters: %s
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.409 {!ERROR!} [KMCore] [VISION][IO] Failed to parse the calibration data: Invalid JSON format: line -1, position -1: The document is empty.
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.432 {!ERROR!} [KMCore] [VISION][IO] Failed to parse the calibration data: Invalid JSON format: line -1, position -1: The document is empty.
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data
[Service_2020-02-10_15.22.14.txt] 10/02 15:22:18.448 {!ERROR!} [KMHal] (HAL): ERROR: (input.cpp:1040): imu_config is not in cache, can't process imu data

If anyone has anykind of idea whats going is much appreciated. Thank you in advance! Sorry for typos or sorts, english isnt my strongest suite.
7 REPLIES 7

Anonymous
Not applicable
I have had the exact same problem with Vader Immortal: Episode II. I have done literally everything and I still can't install it. If you get anything back please send it over to me if that's cool. Might also help me out

aresius16
Level 2
I'm also having the exact same issue but with the game Arizona Sunshine.   I download the game on a pc uptil 5.22gb and then it fails.   I tried with two other pc and the download fails exactly at the same spot.  I have a ticket opened with oculus right now.  Will update once its resolved.

tof11111
Level 3
I have had the exact same problem with Stormland 45% and STOP download "Sorry, we couldnt install Stormland. Visit Oculus support for help." Also support ticket but have not yet received any answers. Can you help me ???? Thank you !

RuneSR2
Level 15
Try to make a post on Reddit Oculus. 

Stormland being the maybe best ever VR game, this is a major issue.

Valve Index & Oculus Rift CV1, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 8TB
"Ask not what VR can do for you, but what you can do for VR"

Anonymous
Not applicable
Okay, so I got it to download and install finally. Still not sure why.
So, last night I played a bit with vpn and tried to download it from somewhere else, didnt work. This morning I gave it another go without vpn, disabled all the windows defender and firewall off (like every other time) and vuóla it worked.
Not sure what to think of this.  😮

tof11111
Level 3
me too i download now 65% and continue ...

RuneSR2
Level 15
Nice, remember to deactivate real time shadows if you run into performance problems. You'll still get nice dynamic shadows.

Valve Index & Oculus Rift CV1, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 8TB
"Ask not what VR can do for you, but what you can do for VR"