Okay, just had a quick go, and as I have just reset the headset I was starting from scratch, as any new player would.
Things have changed since I first started playing last year - but I really don't see what the issue is. You are coached all the time by the range instructor - he quite literally tells you what to do as you go along (which isn't much).
On the rare occasions he doesn't tell you - such as the first time you have to reload - a hint comes up to show you what to do - either move the thumbstick or press A are the usual hints for doing things to get on.
If that's too difficult for you then I suggest you ask for a refund.
i5 9600k @4.5GHz; 16GB DDR4 3200; 6xSSD; RTX2080ti; Gigabyte Z390D Mobo
Rift CV1; Index; Quest; Quest 2