02-12-2021 02:31 AM
02-24-2021 07:22 PM
Make sure you meet required graphic card to install Oculus App for PC
02-23-2022 05:09 AM
I have a rtx 3060 TI
02-23-2022 11:18 AM
Hello there! Sorry to hear that you're having troubles with your Rift after a recent update. If you haven't already, restarting your computer and run a repair of Oculus using the Oculus Setup file could help. If that doesn't fix anything, please grab a copy of your Diagnostic logs and create a ticket with them attached so we can look further into this. Thanks!
Some users have also reported that the following steps have also helped fixed the issue for them as well:
Close the Oculus app
Unplug the Rift S
Disable the camera permission ("Windows key + I" to open the settings - Privacy - Camera - Flip the "Allow apps to access your camera" toggle to "off")
Plug the Rift S in again
This should automatically start the Oculus app too, otherwise do it yourself
Now you should get the "Sensors can't track headset" error
Toggle the camera permission to "on"
Re-plug the Rift S (plug in USB first, wait 5 seconds, then plug in the DP cable)
Now the status dot should be green in the Oculus app (you might have to restart it)