08-23-2022 10:52 PM - edited 08-24-2022 12:06 AM
Edit: Can an admin please move this to the Oculus Developer area? I can't change the category from Support to anything else after posting.
Hello,
It appears the global API token used for multiple projects stopped working after migrating our Oculus Developer + Facebook account to a Meta Account. Attempting to generate a token from the command-line results with the following error.
ovr-platform-util get-access-token
Logs are written to: C:\Users\<USER>\AppData\Local\Temp\<FILENAME>.log
Enter Oculus user credentials
Email: <EMAIL>
Password <hidden>:
Logging in
ERROR: You're using a version of this app that's no longer supported. Download the latest version to continue.
The utility is on the latest version.
ovr-platform-util self-update
Logs are written to: C:\Users\<USER>\AppData\Local\Temp\<FILENAME>.log
Checking for the latest version
Already running the latest version 1.76.0.000001
It doesn't matter what password is used, either. The correct or incorrect password results in the same error.
I used credentials for an Oculus Developer account that was not yet migrated, and I'm receiving an access token without problems. Is there a specific issue with the account I'm using? I'll need to DM an official representative with the email connected to the offending developer account.
Thank you
08-24-2022 09:25 PM - edited 08-24-2022 09:26 PM
I can replicate the issue by migrating an Oculus account a Meta account. The Oculus account I'm posting here with has the same problem now since migrating to a Meta account. I'm unable to use existing API keys, or generate new keys for store uploads.
09-13-2022 04:23 PM
I am having the same issue. Completely blocking any uploads.
09-13-2022 05:14 PM
I've logged an official request, and have received the following response on August 25, 2022 16:04 AEST
09-13-2022 05:34 PM
This works!