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Black screen

lafrenier
Level 2

When I go to the virtual desktop on the oculas I see a black screen why and how do I fix this issue?

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there, thanks for reaching out. We see you are having black screen issues while using your Oculus device. We have some questions for you that will help us identify the issue.

 

  • Are you using Air Link or Oculus Link? If the answer is neither, you will need to reach out to the Virtual Desktop developers for a fix, their website can be found here.
  • What Oculus Device are you using?
  • When did the issue start? Has it never worked correctly?

If you have any other questions, we would be happy to assist you!