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Broke right controller

validsea
Level 2

Okay so I broke my right controller and I can't log back into my Oculus account because I don't remember it but it says I need the app to pair a another controller but can I pair the new controller by the Oculus on the Bluetooth instead of the app

 

  • Hi
1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! We want to help you out with getting logged back into your account so we can get your controller paired! Please reach out to us in a DM with the following information: 

 

  • Full name as it appears on your Oculus account
  • Current alias/username
  • Email address linked to the account

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.