06-08-2022 03:22 PM
I really need some help! For some reason I can’t not add any new payment methods to my oculus account. I had a debit card on file untill that card expired. Not trying to add any other cards to the account gives me the same message. Stating they can’t not add my new payment method? Is there any solutions to this?
06-08-2022 03:37 PM
Just contact support, they will take a day or so to fix it, not that difficult
06-08-2022 04:41 PM
Hey There ThePope12! It's never a good day when you are unable to add a new payment method to your Oculus account! We understand how important it is for you to instantly purchase our awesome games and products at your convenience. We want to get you back to enjoying the VR experience as soon as possible, so please follow the steps below.
If none of these suggestions seem to fix your issue, please feel free to reach out to our awesome support team. You can contact us here with the details of your issue and all troubleshooting steps you've tried so far, and we'll be more than happy to look into this further with you.