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Elite Dangerous, problems during gameplay

Tjames66
Level 3
Just started getting into Elite, and noticed I have been kicked out during gameplay and the HMD goes black, on screen is still good and allows me to save and exit, just a game stopper to be into elite and that's it game over, until I restart.  anyone else dealing with the same thing ?
13 REPLIES 13

Traprock
Level 5
Have not had this happen?  Does it happen in other apps?  What hardware?

Ebonyknight
Level 5
I've had that happen and it seems to happen when the extension cable is too long and heats up.  Are you using an extender or only the original short length cable?

I found that if I play in a hot/warm room, that tends to happen.  Probably due to the increased resistance in the extension cable.  During the warm months, I kept an extra cable in the refer and swapped them out when that happened. 

Tjames66
Level 3
I do actually use an cable extension mainly due to the Hdmi plug issue people were having (from plugging and unplugging) I have been using it with the extension since I got it 6 months ago.  I guess it would be worth a try disconnecting it if the problem continues.  Thanks for the post.

Ebonyknight
Level 5
Yeah, if the cable is too long for the conditions (from my experience, room temp) that happens.  I bought an extender similar to this..

https://www.amazon.com/COWEEN-Repeater-Extender-Splitter-Amplifier/dp/B01GHL72XS/ref=sr_1_23?s=elect...

and was able to add an additional extender cable.   So I now have a six foot extension plugged into my computer, the HDMI extender/amp, then another six foot extension and then my HMD cable.  Quite a long run.


JeffNik
Level 7
I had exactly the same issue a few days ago - HMD goes black, but game, video on monitor and audio continued normally. I had no problems with other RIFT games. I did a total reset of my Win10 installation and re-installed Oculus Home and ED... no problems since. For me, it seemed to be software related.

kojack
Volunteer Moderator
Volunteer Moderator
I had problems like this in Elite until I fixed the windows power profile settings (disabled usb selective suspend).
(Might have had it in other things too, but I play Elite longer so was more likely to notice it)
Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

Tjames66
Level 3
I just did a new install of windows 10 2 weeks ago, so I want to try and avoid that again.  I disabled usb selective suspend for now. and might try the hdmi repeater. Won't get a chance to play this evening, will have to try it tomorrow. Thanks for the feedback.

Tjames66
Level 3
Finally was able to play a little last evening, 10 minutes in got a blank HMD screen, closed game on monitor and restarted.  2 minutes later Blank screen again.  I opened up task manager and notice Steam was running the Bootstrap thing twice, closed that out and restarted.  This seemed to work since I was able to play for 20 minutes or so until Elite lost connection (which seems to happen from time to time).  Silly question is the Guardian update an automatic install ?  I have the horizons version of Elite.  I did order the HDMI repeater to hook in line for my HMD.

Ebonyknight
Level 5
Did you remove the extension cable, just to test the basic equipment is working correctly?