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HELP MY OCULUS INSTALLER STOPPED WORKING AT THE VERY END OF THE DOWNLOAD

nsmith2020n
Honored Guest
I just got my oculus rift s today and i went in followed every instruction to the t and d then once it gets all the way done or almost all the way done it stops and doesnt do anything and before anybody says anything ive checked and there is no oculus folder present on my computer so please help!!!!
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager
Hey @nsmith2020n, I'm sorry to hear you're having issues with installing the software. Please make sure that you don't have any anti-virus software running (including Windows Defender). It can sometimes cause issues with the installation. Are you able to provide a copy of your Oculus Setup log? It would give us better idea what is going. Instructions on collecting the setup log are available here https://support.oculus.com/172672339980954/. Please contact support at https://support.oculus.com if you need more help. Thanks! -Rick
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