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Hacked Facebook account

Jasonxoxo22
Level 2

My Facebook account got hacked a couple weeks ago and  neither Oculus or Facebook have been very helpful. Has anyone ever been successful in getting their account back or should I start a new one? If I start a new one is there any way to transfer the games from the old account?

1 REPLY 1

DivaJoAnna311
Level 2

I have the same issue.  I'm currently emailing support.  There is an issue merging the Oculus account (with all my purchased games) and my new FB account.  The Oculus app still keeps trying to merge to the hacked FB account... And there is no way to change it!  I just emailed support a few screenshots to show them what I was talking about.  Good luck to you, bc I haven't found a solution yet and it appears others on this forum with the same issue have received NO replies from Oculus support