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How do I purchase an app for Oculus Quest?

Mitts7
Honored Guest
In the headset I tried to order the "Wander" app but it asks for a 4-digit code. I never received any code.

4 REPLIES 4

kojack
MVP
MVP
That would be the pin code set up in the client app. You provide the code when setting up the account, it stops other people that you let use your headset from buying things.
You can reset the pin code using either the PC client or the mobile client. Instructions are here: https://support.oculus.com/1743688769196915/

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

Mitts7
Honored Guest
Thank you for replying, but I have tried everything possible. Oculus sucks when it comes to support. I wasted $600 on this piece of junk. I have tried the link you sent, but it won't let me do a thing. I can't even contact the company to tell them what I think of them.

kojack
MVP
MVP
What part of the instructions wouldn't work? Were you doing the pin reset using the desktop or mobile app? In either case it should just be entering a new pin and then entering your account password.

If you want to contact Oculus support, you can submit a support ticket: https://tickets.oculusvr.com/hc/en-us/requests/new

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

SneakyJarl
Honored Guest
Maybe Mitts7 has the same problem as me. Today when clicking the store menu in the Oculus quest nothing shows up, not even an empty window.