so if it's dead do they ask u to send it back or not?
Are you on Nvidia? If so, please use driver 388.59. Newer drivers may have black screens. Also, I'm sure we can help with your ticket. It just that we need to cover the basics, like getting logs, etc. to determine what the issue is. Thanks.
I'm going through thread after thread looking for help to get my CV1 working again and just finding dead threads with the same questions and answers.
Anytime an Oculus member steps in they say to make a support ticket. I made one previously and they just ask you to do the same stuff that every one is mentioning in these threads. I am slowly losing hope in Oculus as time goes on with this. There's no progress on this issue and it seems as though oculus support has no need to even actually talk with any of us about it.