Okay, we're glad there are no audio problems in the headset contributing to the lack of sound. We have a wide array of other home environments to choose from if you would prefer one with ambient noise. We would also appreciate your feedback on Oculus UserVoice, which you can reach HERE.
So this environment was purposely created with no ambient sounds.....why? All the other environments have ambient sounds, as they should because it adds to the experience! Oculus needs to add sounds to this home environment.