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Not getting replies from customer support

hydrohomies
Level 2
Hi, 

I am trying to reach customer support to get a refund on the Oculus Link cable. Whenever I hit the refund button it gives me an error. So I am trying to reach out to support for more than two weeks but I don't get any reply from them. Is there anything I can do more than creating a support ticket to get the attention of their shitty customer service?
2 REPLIES 2

HoseA1934
Level 3
I wish you luck.  I paid for Virtural Desktop, but was not able to download it.  So far, all I have received from Customer Support is a Support Ticket.  My next step will be to contact PayPal and ask for a refund.

viviansawayn
Level 2
have you sent emails to them or called the hotline? keep contacting until you receive the help