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Oculus Borked my Rift - Want a Refund!

Tim74UK
Level 4
Oculus Borked my Rift - Want a Refund! 

I will scream it from the rooftops until I get some service!!!
My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10
45 REPLIES 45

Tim74UK
Level 4

Zenbane said:


Morgrum said:

Well Zen I come from the old school theory of computer gaming AKA figger it out yourself because the solution probably staring you in the face.

Remember the heyday of video cards using different types of rendering and making your game work with a card it wasn't expressly designed for?

I am looking at you VOODOO graphics!




Oh I remember the 90's when I had my first PC. Back when I thought the best way to Troubleshoot was to delete everything on the C Drive.

As for the OP, he seems to be clear on his desire to not have to figure anything out for himself. He's giving arguments supporting why he shouldn't have to (e.g. this is a Consumer product, Oculus should test all drivers ever made all the time before they are even made).

I love these fanboy excuses for piss poor service... it's been a full five days now and still no acknowledgement of my support ticket... 

in the meantime I bought a Vive on silly price sale... 
My Rig: - Gigabyte Z97 X5 MB / Core i7 4790K @ 4.4Ghz - Water Cooled Coolmaster AIO Loop (Push - Pull Config)/ 16GB Corsair Dominator ram at 2400Mhz / Palit Jetsteam GTX 980 OC edition / 250GB SSD OS / Program Drive + 2 TB hard drive storage / Win 10

Sneakygloworm
Level 5
I think your attitude is broken. Why would anyone put themselves out if you're completely rude and petulant. I should imagine oculus consistently putting your rant tickets straight to the bottom of the pile. I certainly would. Enjoy your vive.

RattyUK
Level 10

Tim74UK said:

in the meantime I bought a Vive on silly price sale... 


Oh well, at least you will have tested that it worked with your laptop before buying it, wouldn't you 🙂
(If not, watch out Vive CS :wink: )
PC info: AMD Ryzen 7 2700X, MSI MPG X570 Edge, 16GB Tforce Pro Dark DDR4 3200, KFA2 RTX 2080 Super, Samsung 870 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Antec Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15.1 Linux) 32" AOC 4K Monitor.
Rift S
Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD)

DaftnDirect
Volunteer Moderator
Volunteer Moderator

Tim74UK said:
in the meantime I bought a Vive on silly price sale... 


our gain is the Vive community's loss

Intel 5820K OC@4Ghz, Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v20H2 (19042.867)

Zenbane
Level 16

Tim74UK said:
I love these fanboy excuses for piss poor service... it's been a full five days now and still no acknowledgement of my support ticket...



You opened a Support Ticket because you need Oculus to teach you how to use a Computer properly.


Tim74UK said:
in the meantime I bought a Vive on silly price sale... 


Compounding your errors by making yet another bad judgement call isn't going to help.

Rob_In_Phoenix
Level 8

Tim74UK said:

I love these fanboy excuses for piss poor service... it's been a full five days now and still no acknowledgement of my support ticket... 

in the meantime I bought a Vive on silly price sale... 



Does that mean you'll no longer spam the board with endless ramblings?  If so, then you've done a great service to the Oculus community.  Thank you for buying Vive and leaving us wallowing in the wake of your brilliance.