06-05-2017 12:37 PM
06-05-2017 03:53 PM
tahir.sheikh.106 said:
If I say "significantly not as described" and return the boxes with brown papers then that means I did receive something but return back nothing, and my case is done at that point.
06-05-2017 04:20 PM
06-05-2017 04:26 PM
tahir.sheikh.106 said:
"significantly not as described" is an item that is damaged, fake, or missing pieces as in not a complete item. Empty boxes or a box without any purchased/received items is "no items received" this is according to my CC company.
So If I say "significantly not as described" that would mean that I have received the item or at least part of it and would have to return it back. I have not even received a part of the item, no fake, not even a single piece.
If I say "significantly not as described" and return the boxes with brown papers then that means I did receive something but return back nothing, and my case is done at that point.
If I say nothing was received but they determine otherwise from the tracking number then my case is also done at that point.
FML
06-05-2017 04:56 PM
06-05-2017 08:11 PM
06-06-2017 08:04 AM
06-06-2017 09:25 AM
06-06-2017 09:58 AM
06-06-2017 10:13 AM
06-06-2017 10:18 AM
tahir.sheikh.106 said:
There's no way I'm just going to sit back. I've made an appointment to visit my local bank branch and will be explaining in detail. Someone has to do something to help, Oculus or UPS.
If this is how Oculus treats their customer where I'm left to deal with this on my own as Oculus basically told me when they accused someone from my house to have stolen the items, then what does that say about OCULUS as a company.
I'm very very frustrated and hoping the bank can help me as my last resort.
Thank you all for your input and support!