cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with debit card

ZuzaxD
Level 2

Anyone also having trouble adding a visa debit card to a payment method? How to fix this error?

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey ZuzaxD,

 

We're just checking in on if were you able to add your debit card? Or are you still having issues?

 

If you're still having problems then please let us know so we can help you out! Below are some basic requirements for adding a card to our system; nothing crazy, but still good to know!

  • The card must be associated with a billing address
  • The card must be able to have funds added/reloaded to it. E-cards and virtual MasterCards should work, but most Gift cards do not have this option
  • There cannot be purchasing restrictions placed on the card.
  • The network cannot have any purchase restrictions to prevent online payments
  • Postal codes that do not follow the correct format will result in “invalid postal code”

Feel free to reach out to us so we can help out 🙂