cancel
Showing results for 
Search instead for 
Did you mean: 

Random Return

Mr_Bear_4873
Level 2

I made a request to return my quest controller and get a replacement, and it all went well, now a few weeks later, they send me an unrelated email about replacing "Your Oculus Product", and I never made any other return requests. Why did it authorize something I never asked for? also, it has a different RMA number than the controller return

1 REPLY 1

TomCgcmfc
Level 16

On a user forum how the heck would we know?  Obviously you should just contact Oculus Support (maybe using Chat) and ask them directly.  Good luck.

9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Quest 2 w/Air Link, Vive Pro.