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Resolved - Facebook Server Outage - Oct 4th

Oculus_RyanS
Oculus Community Manager
Oculus Community Manager
We're aware that some people are having trouble accessing our apps and products. Our teams are working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
 
This can cause login and gameplay issues on Oculus, along with access to any Facebook services and apps.
 
 
1 ACCEPTED SOLUTION

Accepted Solutions

Oculus_RyanS
Oculus Community Manager
Oculus Community Manager

The team has been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us!

View solution in original post

11 REPLIES 11

Oculus_RyanS
Oculus Community Manager
Oculus Community Manager

The team has been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us!

View solution in original post

Oculus store is still down for me. Should I just try every 10 minutes or so?

Oculus_RyanS
Oculus Community Manager
Oculus Community Manager

Please do. We're coming back online now, but some things may take slightly longer to trick out to everyone. Thanks for bearing with us!

dburne
Level 15

Took me several attempts to get logged back in to the forum, but seems ok now since  I did.

Rift CV1| Rift S| Quest| Reverb G2| Index| Vive Pro 2

TomCgcmfc
Level 15

All seems back to normal for me in Australia now.  Cheers.

9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro

Oculus_RyanS
Oculus Community Manager
Oculus Community Manager

Great to hear! Welcome back!

JCHStudio
Level 2

I am still unable to access anything.  Store, browser, etc.  I have no apps, nothing.  It's just empty and will not connect to anything.  Is there something special we need to do to get it working again?  I have reset factory settings several times.  I have even created new accounts on Facebook and still cannot access anything.  I would love to get some exercise in tonight.  Any help appreciated.  

RuneSR2
Level 15

Everything worked close to perfectly even in off-line mode, so never felt any problems. Enjoyed some Defector and Arktika.1 last night - but I don't play multiplayer games. Revive and CV1 worked fine. 

Arktika.1 did take longer to load - best guess is that cloud saves didn't work and that I had to wait for something to time out. 

 

But nice to have the forum back 🙂

Valve Index & Oculus Rift CV1, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 8TB
"Ask not what VR can do for you, but what you can do for VR"

DaftnDirect
Volunteer Moderator
Volunteer Moderator

Welcome back everyone, hope the outage wasn't too much of a problem and maybe you even enjoyed a bit of a social detox and spent the evening talking to you partners and kids 😊

 

Like Rune, my apps seemed to work ok during the down-time but I'm not really using any multi-player or social apps at the moment. All the app thumbnails disappeared in the Quest but they ran ok.

Intel 5820K OC@4Ghz, Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v21H1 (19043.1348)