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Right controller cracked

Timbob12
Honored Guest

My sons right controller cracked after using it only twice

4 REPLIES 4

hoppingbunny123
Rising Star

tell us how.

ohgrant
Superstar

Most unfortunate, I'm thinking unlikely that it just cracked for no reason, I hope your son didn't get hurt in the process. 

 Not really something that can be helped in a user to user forum. If it no longer functions, I'm afraid the only thing to do is contact Oculus support.   

 

Gigabyte  AB350 Ryzen 2700x, 32gb ddr 4 3200, 2080ti. HP Reverb G2, Index controllers, Quest 1 and 2x Quest 2. 65" 3DTV HD3D DLP projector.

hoppingbunny123
Rising Star

im sure quality testing wants to know the conditions your son cracked the controller so they can replicate it to make it not happen again. tell us how your boy broke it.

MetaQuestSupport
Community Manager
Community Manager

Hello, sorry about this issue. Please contact us here and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.

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