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Tracking

Jojosiwastan10
Level 2

So, My oculus has been having trouble tracking my controllers lately and I haven't been able to fix it. My batteries meet the requirements for oculus and I have good lighting in my general play space. 

 

it happens quite often. every 30 seconds to a minute my game stops to tell me my oculus has stopped tracking my controllers. I am afraid I may have scratched or damaged the sensors somehow because I have tried troubleshooting this problem myself, but it seems as if it is the only reasonable thing to have happened to my tracking. 

 

if anyone has figured out how to fix this, helping me would be greatly appreciated. Thanks!

 

-Marcus

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @Jojosiwastan10, If you haven't already please open a support ticket with us here and and we will be happy to look into this issue further. Thanks!