09-01-2021 01:16 PM
09-01-2021 04:12 PM
It doesn’t really matter because they don’t stand behind their warranty.
09-06-2021 06:44 AM
Yeah but my family told me No insurance/warranty = no safety so I really need to be safe here
and it has been like 20 days Talking to oculus and amazon about this shipping thing but there is no soulotain
09-07-2021 02:24 AM
If you are in an unsupported region, Oculus won't provide support. You would have to rely on whatever warranty Amazon gave you. The same applies to headsets like the Valve index (it has a few more regions than Oculus, but is still limited).
Camera companies are even more extreme, if you are in a country supported by Canon but you bought your Canon camera from a different region, they won't support it (they check the serial numbers).
Amazon has a habit of doing this, selling things in regions where they aren't supported. They sold the Quest 2 to China, even though China blocks all Facebook connections so the Quest 2 couldn't work.
Valve won't sell or ship to Australia. If I got an Index or a Steam Deck imported here, if anything went wrong I'm screwed. So I won't buy them.
09-07-2021 03:11 AM
Amazon said warranty provided by manufacturers
09-07-2021 09:37 AM
You can read the Oculus warranty here: https://scontent-syd2-1.xx.fbcdn.net/v/t39.2365-6/49630950_615501395581577_8065528336517955584_n.pdf...
It says "This Warranty applies only to those countries to which Facebook Technologies ships and supports."
Those are Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, South Korea, Spain, Sweden, Switzerland, United Kingdom and United States.
If Amazon is selling products to regions that are explicitly not covered by the manufacturer warranty, it should be up to Amazon to handle everything.
09-09-2021 01:17 AM
That's what I thinked but Amazon said the warranty is provided by manufacturer