06-18-2022 12:35 PM
When I connect the Oculus by Wi-Fi 2.4Gh or 5G, the internet connection of the PC that I have connected by cable fails, YouTube continues to work but Twitch stops loading... some websites load and others do not. It's very strange, I've already tried a lot of things, for example, uninstalling the card and reinstalling it and nothing, deactivating the automatic shutdown, uninstalling and reinstalling chrome and more... I don't know what else to do, it helps. Anyone else you last?
06-19-2022 10:59 AM
We appreciate you attempting troubleshooting before reaching out for assistance.
We ask that you complete the following:
1) Reset your headset, https://metaque.st/QuestRestart
2) Sign out and back into your Oculus account
3) Then pair the headset again
If you are still in need of further assistance feel free to submit a support ticket so our team of experts can assist you further. https://metaque.st/Support