01-07-2021 02:15 PM
02-05-2021 01:10 PM
03-28-2021 07:47 AM
Same here! Is so frustrating, spent this much money, and not been able to use it right.
09-26-2021 08:46 PM
Same it is wired
08-27-2022 08:58 AM
I also have this problem!! Iv been requesting a new pin email for 2 days but received nothing!! After checking my Sent folder no emails were generated or sent.
Totally baffled and getting pretty fed up now!!
Any help appreciated
08-28-2022 11:46 AM
Hey @sue.m.strachan! We know how important it is to be able to reset your PIN, and not getting the email makes that really tricky! We are more than happy to help you out here.
First, we'd suggest checking your spam and junk folders as well since sometimes those emails can end up there. If you still can't find the email, let us know, and send us a private message and we can help you out one on one to get this figured out.
To contact us via PM, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.