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promocode is a scam

G247
Level 2

just bought Population One with the promo code OCULUS30 .

Calculated at €20.99 but when I payed got charged he full price of €29.99

Cheating Bastards 

1 ACCEPTED SOLUTION

Accepted Solutions

DominatorVIP
Level 4

Hello!

 

I'm sorry you feel cheated. You may want to check if you applied the code correctly at check out. It only applies if you manually input the code.

 

You should also consider contacting Oculus support, they may be able to refund you either the accidentally paid amount, or full amount depending on what your desired outcome is.

 

Hopefully this helps.

 

Cheers!

- DominatorVIP

View solution in original post

4 REPLIES 4

DominatorVIP
Level 4

Hello!

 

I'm sorry you feel cheated. You may want to check if you applied the code correctly at check out. It only applies if you manually input the code.

 

You should also consider contacting Oculus support, they may be able to refund you either the accidentally paid amount, or full amount depending on what your desired outcome is.

 

Hopefully this helps.

 

Cheers!

- DominatorVIP

View solution in original post

DaftnDirect
Volunteer Moderator
Volunteer Moderator

It was definitely showing €20.99 when you pressed buy?

As @DominatorVIP says contact support and they'll check it out. You could also refund it (if you've played less than 2 hours) then try the code again.

Intel 5820K OC@4Ghz, Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v20H2 (19043.1081)

G247
Level 2

Somethig weird happened. I was 100% sure I got charged the full amount in my banking app because I tried to change the amount. I bought it anyway ( it was Population One😉) but then I got the email receipt with the discount. That's when I got furious.

But now I got the statement from the credit card with the discount price. So all is good.

 

Sorry for getting so angry and hnx for the quick reply and support

 

G

 

DaftnDirect
Volunteer Moderator
Volunteer Moderator

Glad it worked out.

Intel 5820K OC@4Ghz, Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v20H2 (19043.1081)