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v30 broke my quest 2

ART3MES
Level 3

I just got on my quest and I updated it, when the update was done all my apps were gone. I saved up for a year to buy the quest 2. Now it wont even download any apps

Can someone help, I have seen many people with the same problem. PLEASE HELP ME OCULUS!!!

Any suggestions? i already resetted it and that didn't work either.

 

5 REPLIES 5

Hondapower999
Level 3

Same I’m so annoyed 

jbrooker101
Level 2

Saaaaaame 

OmegaM4N
Level 11

Start a support ticket with FB oculus or return it for a replacement as it will still be under warrenty at this point.

CV1/Vive-knuckles)/Dell Vr Visor/Go/Quest II/ PSVR.

CLASH3R
Level 3

How do you file warranty with this piece-of-crap customer service?

@CLASH3R You simply contact Oculus Support and start a ticket mate.  Not all that hard imho.

9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro