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Level 2

Apps will not launch


Meta Quest Support
Meta Quest Support

Hi @jones.936994! this is no fun. Have you tried restarting your headset? If not, here's how:

  1. With your headset on and powered on, press and hold the power button on the right side of your headset until you see the Power off screen.
  2. Select Restart. Your headset will turn off and then turn back on.

If you're unable to restart your headset:

  1. Press and hold the power button for at least 10 seconds. This will manually turn off your headset.
  2. Wait 30 seconds.
  3. Press and hold the power button until your headset turns back on.

For specific troubleshooting tips, you can check out Fix a Problem help articles. You can also contact Support for more help.

Kudos, kudos and more kudos!