07-26-2022 11:13 AM
My left controller show no light when I press any of the buttons. It can't pair with my Oculus. I tried known good batteries but it doesn't do anything at all. Please help.
07-24-2022 10:15 PM
My left controller won’t connect at all won’t even pop up the light, i thought it was the battery but no, i replaced it and it didn’t fix it in the morning i will see if my mom can get it repaired but before spending that money i thought i would ask here.
07-26-2022 07:29 PM
Make sure the battery contacts are clean and haven't sunken in over time. A sliver of space is all that is needed to prevent a connection.
07-27-2022 08:24 PM
tried cleaning the contacts with some sandpaper, and shimming the contact with some foil, still nothing.
07-28-2022 08:42 AM
Hey there, @TungHou! Let's get this controller working again! In order to do that, we would like to direct you to our support team at Meta Store Support. They should be able to look into this for you with no problem and get it solved in no time!
07-28-2022 10:36 AM
It looks like the Meta Store Support link doesn't have the original Oculus Quest as an option. Is there a way for me to get support for the original hardware?
07-28-2022 11:15 AM
Hey again, @TungHou! Try out this link right here, you'll be able to get in contact with one our support agents either through email or chat!
If you have any other questions, please don't hesitate to PM us! Here are the steps how to, just select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.