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Oculus Quest Store error / FitXR

owarida79
Honored Guest
Hello,

 

I have a strange issue. I can't access the FitXR item in the Oculus Quest Store, I get this error when trying to access https://www.oculus.com/experiences/quest/2327205800645550

Sorry, something went wrong.

We're working on getting this fixed as soon as we can.

 

Within FitXR (I already have it installed on the device), I am not able to start a subscription. When I click the subscribe button for a 12 month subscription I just get the three dots indefinitely until I click the oculus button on my controller, and then it just stops without any error message and if I click the subscribe button again the same issue repeats.

 

I assume the error in the app itself and in the Oculus Quest Store are related.

10 REPLIES 10

RyEm5
Honored Guest

I’ve managed to finally get on it. Not sure if this helped but I done this before I tried again. I clicked on this auth.meta.com, then I clicked the privacy button and when I tried to subscribe again it worked