10-10-2020 07:20 PM
After looking for a fix, I've tried all of these methods and none of them work:
These are my specs:
GPU : RTX 2070
CPU: AMD Ryzen 7 3700X
Memory: 32GB DDR4-3600
Motherboard: MSI B450 Tomahawk Max
12-11-2021 08:41 PM - edited 12-11-2021 08:43 PM
Did you notice any pop-ups from Windows warning you that you had a power issue with the USB? I had one one time and that was it, then the video wouldn't stay "connected" but I don't think that was the real reason. I can't get through the setup phase and have updated everything, changed ports, checked connections, all that jazz (Oculus firmware update did update on the initial software setup so that was odd). 10 hours of my day has been wasted on this, so yes, I'm ordering a powered 3.0 splitter Edited - wasn't very clear the first time, exhausted over here
01-11-2022 07:30 AM
I have the same issue, but im on a laptop and the crashes are totally randoms, it can crash after 10 minutes, 1 hour, or just when I start it, and the audio is a little bit broke. I tried to contact oculus but it doesnt help.
01-11-2022 10:02 AM
Hey there, mahpasconnu! We're sad to hear you're reporting that your device software is crashing randomly and that you have already contacted Oculus, to no avail. We were able to find your past tickets in our database and have seen that you have been attempting troubleshooting steps.
We want to help you further! If you could, please find the most recent email sent from us and reply to it, to open your case back up. If you can't find any, you may open another ticket if that is easier. We're here for you!
05-04-2022 03:53 PM
As far as i can tell all issues I've seen with rift s disconnecting, audio ex have been solved with powered usb splitters or expansions cards. hope this helps
10-02-2022 04:00 PM
10-16-2023 04:38 AM
I bought a USB port adapter and it didn't work. I've owned this headset for three years and never has it not disconnected on me during an MSFS2020 flight. I paid about $1000 because I had to finance the Rift S and it has never worked right one time. Oculus support is asinine and doesn't work. And you will pay hell trying to get them to send you a new cord or replacement headset so don't even bother asking. And now since they know the Rift S is a ripoff POS, they don't even bother trying to fix it or give any support now.