12-01-2020 07:14 PM
04-27-2021 07:56 PM
Okay, I've made a UserVoice post about this issue, you can vote for it to attract attention to maybe this will actually get fixed.
Link
04-29-2021 10:15 AM
F*ck, same problem here, same Android version.
Don't tell me I just buy a Quest 2 to be forced to buy a new phone...
I miss Palmer Luckey and the first Dev team, seriously.
04-29-2021 10:26 AM
Then make some noise about it. Fact is that Oculus don't seem to care much unless you make enough noise that they practically can't ignore you, especially if you start leaving reviews and dissuading other customers. That's where it really hurts a company, their bottom line.
04-29-2021 10:41 AM
I'm fully agree with you, but what is 10, 20 or even 100 customers having this problem with old outdated Android phone facing a ton **bleep** of users with no concern at all ?
They don't care at all.
I read all I can before buying another Oculus (I got the Dk2 and Cv1), and I still buying it because a ton **bleep** of users are fully happy with this product.
Once the problem get to most users or a large part, they will fix it asap. This is not the case I'm afraid.
Got in touch with Oculus support, let's see what's happen next.
04-29-2021 01:08 PM
Oculus Support was kinda useless for me, it was just generic stuff like turn off location access then switch it back on, restart the phone, do a factory reset, all useless (barring the factory reset) and in the end I just borrowed the phone of someone else to start up the headset.
Thing is, once initialized, you can literally delete the app...makes you wonder why the hell you even need to install the goddamn app in the first place! I literally used it for nothing, I just 'connected' the phone to it, then did everything on the headset and didn't even touch the phone, then uninstalled the app.
It's so stupid.
04-29-2021 04:40 PM
That's exactly where I was. Again, the frustration would be less if it wasn't for the fact that
A) I met the system requirements and
B) Pairing the phone was not later needed.
04-30-2021 05:26 AM
Ok, it was exactly what i tought : I bought another phone today (was planned as my old one is really old and slow), and with Android 10 it's working instantly. (Samsung A12 : 160€)
I can now delete this ******** app, and use my Quest2....
07-14-2021 06:02 AM
Have the same issue Samsung J3 (2016) it has Andoid 7.11. What trash.
09-02-2021 11:58 AM
Anybody got an answer? Same problem. Samsung Galaxy Prime (model number SM-G530AZ) running Android 5.1.1. Loaded Oculus App from Google store. Won't get past "Select Headset" since "Location access is needed to discover and set up nearby headsets...". Google Maps using location just fine. Why does Oculus even NEED location services? Can't use my Oculus Quest 2 goggles until set up 😞
09-23-2021 02:55 PM
I have an iPhone 12 and I’m unable to connect the app to the oculus. For some reason it says it can’t find it. Anyone else having issues?