11-11-2020 06:30 PM
Solved! Go to Solution.
08-27-2021 02:22 AM
I got PC app version 33.0.0.22.194 now...
Not solved... 😩
08-27-2021 04:54 AM
I tried absolutely everything.
Nothing helps.
It’s Very frustrating. WHY! Some have it and some don’t.
Cant understand.
08-27-2021 07:56 AM
FYI
If you did not buy your game from the Oculus Experiences Store you are OUT OF LUCK for Facebook to help. According to them, It is up to the developer to fix the issue not Facebook. Here is a clip of the support response:
I can appreciate your concern and want to expand your experiences in VR. However, Resident Evil Village and several of those games mentioned in Oculus Forum thread you kindly provided are not available on the Oculus Experiences Store, which means they have not been tested to work with our headsets and are not guaranteed to be optimized.
I know that this is not the news you want to hear, but if you're experiencing an issue with a SteamVR game, please reach out to their support team and they may be able to help you either reach the developer or get the game running smoothly. "
08-27-2021 11:23 AM
Except that the problem is absolutely not related to other developers, and that it concerns Facebook and ONLY Facebook.
The problem is linked to compression/decompression issue which is managed by Oculus Link software, to pass the signal between the PC and the Quest 2, and unless I am mistaken Oculus Link is a software developed by Facebook.
This is THEIR problem, not that of other developers.
08-27-2021 11:26 AM
Especially when the whiteband also happens in Oculus PC menu, without even starting SteamVR.
08-28-2021 03:35 AM
in Oculus Debug Tool, set Encode Resolution Width (ERW) to 3664. If you get this white band again, decrease it a little bit (3600, for example). I had this problem in Dirt Rally and DR 2.0. With ERW 3920 - the problem exists, with 3900 not anymore. Find your settings! It takes not much time.
08-28-2021 05:26 AM
Thank you but changing resolution not works for me. No changes at all. I trued many possible setting.
They only setting make a difference is FOV. When I set to 0.9 0.9 lini is thinner. More bottom.
08-28-2021 09:56 AM
I have this same issue and it starts while in Oculus Home before I load ANY game. This IS an oculus issue!
08-28-2021 10:05 AM
Have this issue on my 1070 and on my 3060ti.
08-28-2021 08:17 PM - edited 08-28-2021 08:20 PM
Issues is still happening on Version 32 of the headset and Oculus App Version 33.0.0.22.194 (33.0.0.22.194).
I have (since my last post) also tried a new cable with the same results. At this point I have tried everything possible and have determined like many of you this has to be an Oculus Link issue.
I was finally able to capture a screenshot of the white box on the bottom of the screen on Demeo running from the Oculus App.
I have been updating Oculus support with everything I have tried. I suggest everyone do this.
I have also brought this issue up on some of the bigger "Oculus Quest / VR" YouTube channels just to have my comments removed. I Also suggest everyone start trying to get the word out on this issues so Oculus has to acknowledge it.