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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2864 Views
  • 69 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Beat saber for free

HelloI have a problem I really want to get the free beat saber copy you get when you make your account, but I realized about the link just now and I bought my meta quest 2 a long time ago could I get a new link because I didn't get it in my email or ...

Meta quest 2 not knowing that was paired to a device

I'm struggling a problem that my meta quest 2 is not recognizing that was connected to a device, which is my phone, every time appears a window saying to connect to a different device, and I'm forced to connect to a device to I go on any apps in my l...

dapac645 by Honored Guest
  • 226 Views
  • 2 replies
  • 0 kudos

Livestream in fb beat saber crash

I have tried many times to do livestream in fb playing beat saber but it keeps crashing on me. Tried other games, like the lego one and it worked ok,, but every time i try beat saber the stream stops and gives me error

Resolved! You may not be using the right account for your age

I got this email two days ago, I'm assuming because someone reported me after my nephew played a game on my headset.I followed the instructions in the email and made an account for him, it's linked to my account and with the device, all set up and he...

Not able to refer Stranger Things?

I bought Stranger Things VR a couple days ago, using a referral code found in the pinned monthly thread. I immediately generated my referral link and added it to my own post in that thread and to the Meta Dog site. But I just noticed that my referral...

Fan continuously running and wont charge

My son plugged in his meta quest 3 last night to charge. This morning it has not charged at all, and an audible fan is running and blowing cold air out of the front of the headset

Pin Reset

Hi, I have reset the pin, but it's not working.I have entered the new pin on vr and keep show

Trouble Resetting Pin

Trying to reset my pin. I received the email and click the link. Enter the new pin and I keep getting an error saying the link may have been copied wrong? please help

CSDP2016 by Honored Guest
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  • 2 replies
  • 0 kudos

Resolved! Oculus app not working for my pc...

I don't know how to work my app but I clicked something and now it's not working. I tried fixing it, uninstalling it, reinstalling it. I'm downloading this while typing. So the problem is that whenever I open the app it just decides to tell me "Graph...

Resolved! I can't add payment to my account

I have been an Oculus/Meta customer since the original Rift and have owned several headsets. Back in January of this year, while trying to make a purchase in the app store the purchase failed with an error. I have my PayPal account linked, and I neve...

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Wi-fi connect problem

When starting oculus quest 2, "There is no Internet connection, check the router and try again, and you can also try to connect to another Wi-Fi network" appears. I connected to other work networks, flashed oculus itself, rebooted and nothing helps I...

Resolved! Search doesn't always work on Meta Store search window

using the little window in the upper right corner "Search Meta Store" and typing in "We Are One" doesn't find the title. Using google to search for "We Are One Meta quest" does, here is the page it finds: https://www.meta.com/experiences/405209923158...

Problems With PCVR Performance

Before I start here are my systems spec's. . .CPU - AMD Ryzen 7 6800H (Laptop CPU)GPU - AMD Radeon RX 6650M (Laptop GPU)RAM - 32 GB Whenever I use link cable the pc app doesn't detect it as a usb 3 when I am using the official meta quest link cable. ...

Can someone help plz?

I just started experiencing a problem with my meta 2 VR..for some reason my controllers are not working or tracking at all but like off my headset it like moves the lil arrow but not from my controllers if that makes sense?..I replaced the batteries ...

Resolved! What happened to "Laying Down Mode"?

I seen in a YouTube video that Laying Down Mode was coming to the quest in v53, but this feature did not appear.What happened to this highly anticipated feature? Is it still coming in a future release? According to the YouTube comments I am not alone...

cant log in

i had to make this new account bc i cant log into my other one with all my games the phone i used to login broke and when i try to login to my new phone it wont let me bc i need a recovery code but i cant bc im logged in on my broken phone and now im...

Meta Quest 2 - Wifi Connection on Enterprise network

Hi,I hope all’s well today.We are experiencing an issue on our school network regarding the Wi-Fi connection for our Meta Quest 2 headsets. Typically, during the username and password entry process, there's an option to select "Do Not Validate" for t...

esports12 by Honored Guest
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  • 0 replies
  • 0 kudos

Resolved! Oculus Quest 2 suddenly not connecting

I’ve been playing on my Oculus Quest 2 for about a month with no issues. I’m completely signed up and have even paid for and downloaded a few games. Suddenly today when I turned it on, it wants me to sign in with my Facebook information. I thought th...

Resolved! Arizona sunshine 2

Please help, I'm not able to store grenades after crafting them They will just fall through meI love this game, but this is really annoying, is it a bug or is it my quest 2 or maybe I'm doing something wrong.Your help is HIGHLY appreciated

Taif_76 by Explorer
  • 1061 Views
  • 6 replies
  • 0 kudos

Resolved! Can't install Beat Saber since factory reset

Had to do a factory reset after my Quest and I tried to re-install Beat Saber. It is did the download and then suck saying "installing." I cancelled the install and tried Pistol Whip and that installed. I've restarted the Beat Saber install (there is...

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