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long answer time

kar0nth3
Honored Guest
Hi all, is it normal to wait more than a week for an answer from oculus team? We are developer as often we need quick answers to fix our product. Is it only me? What's your medium answer time from support?

regards.
1 REPLY 1

ProfessorTroy
Adventurer
Answers this week from them have been rather prompt this week. However it varies. I suspect high volume of submissions, vacations due to the time of the year and other compounding factors might play into delays.